We are hiring Customer Service Executives to handle customer queries provide accurate information resolve issues and ensure a positive customer experience Candidates should have excellent communication skills and a customerfocused approach Key Responsibilities Handle customer queries through voice chat email as per process requirements Provide accurate information and effective solutions to customer concerns Resolve customer issues professionally within defined timelines Maintain high standards of customer satisfaction and service quality Document customer interactions and update records accurately Follow company policies quality standards and process guidelines Achieve assigned productivity and performance targets Requirements Excellent English communication skills HSC Graduate candidates can apply Freshers and experienced candidates are welcome depending on the process International BPO customer service experience will be an advantage Willingness to work in rotational shifts and rotational weekoffs Robust problemsolving and interpersonal skills Key Skills Customer Service Communication Problem Solving Active Listening Customer Handling International BPO Voice Process

📌 Customer Service Representative (Mumbai)
🏢 OMEGA MANAGEMENT SERVICES
📍 Mumbai