Job Description International Voice Process Location Pune Experience 4 Years Process International Voice Customer Support Shift Rotational Night Shifts Job Responsibilities Handle inbound and outbound calls from international customers Resolve customer queries complaints and service requests professionally Deliver excellent customer service while meeting quality and productivity targets Manage escalations and provide timely resolutions Maintain accurate customer interaction records Follow company processes compliance and quality standards Requirements Minimum 4 years of experience in an International Voice Process Excellent verbal and written English communication skills Solid customer handling and problemsolving abilities Experience in international customer service technical support preferred Ability to handle escalations and difficult customer interactions Comfortable working in rotational shifts and night shifts Immediate joiners or candidates with a short notice period preferred

📌 International Voice Process (Pune)
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Pune