Company Description Online Typing is an educational institute focused on teaching typing skills to learners of all ages and backgrounds The organizations mission is to equip the current generation with accurate and efficient typing abilities for personal academic and professional growth Through its web portal Online Typing offers accessible typing courses and learning resources in several languages The institute emphasizes inclusive userfriendly instruction and continuous improvement of its training methods Team members contribute directly to expanding digital literacy and language learning opportunities Role Description The Quality Specialist role at Online Typing is a fulltime onsite position based in Patna The Quality Specialist will monitor and evaluate the accuracy consistency and effectiveness of typing lessons assessments and online content Daytoday responsibilities include conducting quality audits on training materials and student outputs reviewing processes for adherence to internal standards and documenting quality findings and improvement recommendations The role involves collaborating with instructors content creators and technical staff to address quality issues implement corrective actions and support continuous improvement initiatives The Quality Specialist will also prepare reports maintain quality records and contribute to enhancing learner experience and outcomes Qualifications Candidates should possess strong Quality Control and Quality Assurance skills to evaluate materials processes and learner outputs against defined standards Candidates should possess Quality Auditing skills to plan conduct and document systematic reviews of training content and operational workflows Candidates should possess solid Analytical Skills to interpret data identify trends and recommend targeted improvements to quality and performance Candidates should possess effective Communication skills to clearly present findings collaborate with crossfunctional teams and support training on quality best practices Relevant qualifications such as a bachelors degree in education quality management or a related field are beneficial Experience in educational institutions elearning platforms or training environments is an advantage Attention to detail problemsolving ability and familiarity with basic productivity and reporting tools are desirable
📌 Quality Specialis (Patna)
🏢 AV Infotechnologies
📍 Patna
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