About Triple Triple is leading the way in remote work solutions helping small and mediumsized businesses in North America build highly efficient remote teams for Administration Customer Service Accounting Operations and backoffice roles Our focus has always been on our Clients People and Planet ensuring our operations contribute positively across these key areas Distinguished by its rigorous standards Triple excels in Selectively recruiting the top 1 of industry professionals Delivering indepth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triplewhere we redefine the essence of remote hiring Job Summary We are looking for a highly organized detailoriented and adaptable Administrative Operations personnel to support daytoday administrative and operational activities for our clients The role requires solid organizational skills attention to detail effective communication and the ability to work independently in a structured remote environment The ideal candidate will be responsible for managing administrative tasks maintaining accurate documentation and records coordinating with internal teams conducting research and ensuring assigned activities are completed within defined timelines and quality standards Success in this role requires the ability to follow established processes and SOPs while maintaining productivity accuracy and quality targets The candidate should be comfortable learning new tools and systems identifying discrepancies or missing information and proactively escalating issues when required Responsibilities Administrative Operational Support Handle daytoday administrative and operational tasks as assigned ensuring activities are completed accurately and within defined timelines Email Documentation Management Manage emails documents spreadsheets online systems and other administrative records while ensuring information remains accurate organized and up to date Research Information Gathering Conduct online research and gather relevant information as required to support business operations and assigned projects Process SOP Compliance Follow established processes Standard Operating Procedures SOPs and quality standards consistently while maintaining accuracy and efficiency Coordination Communication Coordinate with internal teams share timely updates follow up on assigned activities and ensure smooth flow of information across relevant stakeholders Task Deadline Management Track assigned tasks and priorities manage timelines effectively and ensure deliverables are completed within stipulated deadlines Issue Identification Escalation Identify discrepancies errors missing information or processrelated issues and report them to the appropriate stakeholders in a timely manner Reporting Documentation Support the preparation of reports trackers documentation and other administrative materials required for effective business operations Data Information Management Maintain accurate records and organized files while ensuring company and client information is handled securely and confidentially Adaptability Continuous Learning Adapt quickly to recent tools systems processes and workflows and demonstrate willingness to learn and take on new responsibilities Performance Quality Consistently maintain expected productivity accuracy turnaround time and quality standards while completing assigned responsibilities Qualifications Minimum 3 years of fulltime corporate work experience Exceptional written and verbal communication skills Bachelors Masters degree Advanced proficiency in Excel Google Sheets formulas pivot tables data visualization Excellent time management and organizational abilities Demonstrated ability to identify and resolve issues proactively A team player who can collaborate effectively with colleagues at all levels Ability to prioritize tasks and work independently in a remote setting Prior experience in US healthcare insurance billing or administration is a plus Schedule US Shifts Only Eastern Time 6 30 p m 3 30 a m IST Monday Friday Pacific Time 9 30 p m 6 30 a m IST Monday Friday Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone USJobs RemoteHiring VirtualAssistant GlobalHiring AdministrativeJobs OperationsJobs BusinessOperations BackOffice OperationsSupport HiringNow Careers