About FlexyPe FlexyPe is the fullstack infrastructure for eCommerce powering identity cart checkout and postpurchase experiences for 800 D2C brands We process 300 Crores GMV have a 100M shopper identity network and were profitable and bootstrapped with a 15person team Were now entering our next growth phase and need someone who can sell the value to merchants who dont know they can get a better one yet Were small scrappy and building the future If you thrive in chaos love wearing multiple hats and want to leave fingerprints all over a rocketship read on Role Overview Were looking for a energetic Customer Support Specialist to join our team This is a handson role where youll be the bridge between our product tech team and clients ensuring smooth operations and exceptional customer experiences What Youll Do Develop a deep understanding of our product its features and advantages Work closely with existing clients to understand their challenges and proactively resolve them Collaborate with the tech team to address issues swiftly and efficiently Assist in onboarding recent clients ensuring a seamless experience Leverage your analytical eye to identify trends and suggest improvements Keep the clients engaged What Were Looking For Freshers are welcome Past experience in eCommerce Shopify or fintech is a bonus Quick learners who can grasp the ins and outs of our product Strong communication and problemsolving skills A knack for analytics to understand customer pain points and recommend solutions Selfstarters with a customerfirst mindset Stipend 10 000 to 20 000 month Performance Bonuses Duration 6 months Nonnegotiable Fulltime chance with a performancebased salary of 4 6 LPA after internship Note We work 6days a week apply only if you are actually ready for the hustle with the founding team

📌 Customer Support Specialist Remote Internship Ranchi India
🏢 FlexyPe
📍 Ranchi