Job Description

​​​​​​Prime Function:

- Assist the Executive Housekeeper in managing and directing all
Housekeeping activities in the hotel to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.
- To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
- Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
- To direct and control the Housekeeping operations and staff of the Housekeeping department.
- Any matter which may affect the interests of hotel should be brought to the attention of the Management.

Key Responsibilities:

Housekeeping Planning

- Assist the Executive Housekeeper to plan and coordinate the activities of housekeeping supervisors and the team.

People Management





- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
- Maintain appropriate staffing levels in order to consistently provide excellent guest service.

- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Respond to customer queries by resolving issues in a timely and effective manner to ensure customer satisfaction.

Managerial Qualities

- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;
- Ability to accept responsibility;
- Self-confidence, motivation, drive and tenacity;

📌 Housekeeping Manager (Khopoli)
🏢 AccorHotel
📍 Khopoli