Customer Marketing & Product Marketing Knowledge Intern (India)

Customer Marketing & Product Marketing Knowledge Intern (India)

01 Sep
|
Lucidya
|
India

01 Sep

Lucidya

India

lThe intern will support explicit communication between Customer Experience, Product Management,

Marketing, and customers by organizing product knowledge, customer feedback, and customer-facing

communications.

Key Responsibilities

Requirements

 Help align CX and Product Management teams by organizing customer feedback, product questions,

and feature requests.

 Draft and update customer communications through Intercom, email, in-app messaging, and help-

center content.

 Support product marketing materials such as product updates, FAQs, release notes, and customer

education content.

 Identify recurring customer questions and knowledge gaps, and recommend ways to improve

communication and product adoption.

 Maintain shared knowledge resources and provide concise summaries of customer insights to internal

teams.

📌 Customer Marketing & Product Marketing Knowledge Intern (India)
🏢 Lucidya
📍 India

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