Freshers are WELCOME!Company Name: International BPOProcess: E-commerceWork Mode: On-siteWorking Days: 5.5 days workingShift: Rotational ShiftJob Location: Jaipur, MansarovarRole Responsibilities:- Handle inbound customer calls and provide customer support related to e-commerce, orders, and products.- Resolve customer queries, concerns, and complaints effectively.- Provide accurate information regarding products, services, and policies.- Maintain customer satisfaction and quality standards.- Update customer interactions and details in the system.- Follow company communication guidelines and processes.- Escalate unresolved issues to the concerned department when required.Required Experience & Skills:- Fresher to 2 years of experience in Customer Service.- Excellent English communication skills required.- Comfortable working in rotational shifts.Additional Information:- Immediate joiners preferred.- Cab/Transport facility or allowances as per company policy.Apply at: [email protected]

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