Job Purpose:The Guest Relationship Executive (GRE) will be the first point of contact for customers visiting the BPTP Clubs. The role focuses on delivering a premium customer experience, assisting walk-in clients, and providing seamless support to the Clubs team to enhance customer engagement and conversion.Key Responsibilities:- Welcome and greet customers at the Club in a warm, professional, and courteous manner.- Maintain visitor records and ensure proper documentation as per company process.- Ensure the Club ambience, hygiene, and overall presentation meet brand standards.- Handle customer concerns or queries with empathy and escalate when required.- Support the sales team during events, site visits, and promotional activities at the club.Eligibility & Requirements:- Min.



1 year Experience in Guest Relations role in Hospitality.- Excellent communication skills with strong customer-handling abilities.- Presentable personality with a high level of professionalism and grooming standards.- Experience in delivering premium/luxury customer service.- Ability to multitask and work in a rapid-paced, customer-facing environment.- Proficiency in English and Hindi; knowledge of additional languages is an advantage.Key Skills & Competencies:- Exceptional interpersonal and communication skills- Customer-centric approach- Problem-solving and coordination skills- Team player with a proactive attitude- Strong service orientation and attention to detailPls share your resume at [email protected]

📌 Guest Relations Specialist (Karnal)
🏢 BPTP
📍 Karnal