01 Sep
|
Netweb Technologies India
|
Hisar
01 Sep
Netweb Technologies India
Hisar
Qualification- B.E./B.Tech in Computer Science / IT / Electronics or equivalent.- 3+ years of experience in Server/System Administration, preferably in AI/GPU/HPC infrastructure.Key Skills- Strong knowledge of Linux/Windows Server Administration.- Hands-on experience in server hardware troubleshooting and replacement.- Knowledge of GPU servers, NVIDIA/AMD GPUs, GPU drivers and AI workloads.- Knowledge of storage, RAID, NVMe, networking and server components.- Experience in OS installation, upgrades, patching and driver/software installation.- Ability to monitor CPU, memory, storage, network and GPU performance.- Good troubleshooting and log-analysis skills- Knowledge of BMC/IPMI, BIOS/UEFI and hardware health monitoring.- Basic knowledge of HPC/AI environments, CUDA, Slurm/Kubernetes will be an advantage.Key Responsibilities- Provide onsite operational and technical support for AI/GPU server infrastructure.- Troubleshoot hardware, OS, driver,
application and GPU-related issues.- Perform hardware replacement and preventive maintenance.- Install/upgrade OS, drivers and software applications.- Monitor system health, performance and AI/GPU workloads.- Collect logs and performance statistics for troubleshooting and reporting.- Maintain daily health-check, incident and activity reports.- Coordinate with OEM/L3 technical experts through email and telephone for unresolved issues.- Ensure timely escalation and closure of critical incidents.- Support RCA and corrective actions for recurring/critical issues.Desired Candidate Profile- Strong analytical and problem-solving skills.- Valuable communication and customer-handling skills.- Ability to work independently at customer locations.- Willing to work in 24x7/shift/on-call support, as required.- Experience in data center, HPC, AI/GPU or enterprise server environments preferred.
📌 Technical Support Engineer (Hisar)
🏢 Netweb Technologies India
📍 Hisar