Working experience: No Experience

Job SummaryWe are looking for a System Admin Trainee who is interested in building a career in IT infrastructure and system administration. The candidate will work closely with the IT team to provide day-to-day technical support, troubleshoot hardware and software issues, and assist in managing network, security, and IT assets.Key Responsibilities- Provide first-level IT support to employees for hardware and software-related issues.- Assist in setting up and configuring laptops, desktops, printers, and other IT equipment.- Support user account creation, access management, and basic system configurations.- Assist with troubleshooting LAN, Wi-Fi, Internet, and network connectivity issues.- Support in managing switches, routers, firewalls, and VPNs.- Assist with basic monitoring of servers, network devices, and system performance.- Support FortiGate and Sophos firewall administration under the guidance of senior team members.- Assist in maintaining CCTV, ESSL biometric systems, and other office IT infrastructure.- Maintain IT asset records, documentation,



and inventory.- Assist with ISO 27001-related IT documentation and compliance activities.- Coordinate with ISPs and IT vendors for basic technical support and service requests.- Maintain records of IT incidents, troubleshooting activities, and asset allocation.- Follow IT security, access-control, backup, and system maintenance procedures.Required Skills- Preferred Relevant IT/networking certifications- Basic knowledge of System Administration & Networking- Hardware and software troubleshooting- Basic understanding of Firewalls and VPN- Basic knowledge of Windows operating systems- IT asset management- Basic understanding of IT security- Valuable documentation skills- Good communication and problem-solving skillsEducational QualificationBachelor's/Diploma in Computer Science, Information Technology, Computer Applications, or a related field.Familiar with IT infrastructure and system administration are encouraged to apply.Good to Have- Basic knowledge of LAN/WAN, TCP/IP, DNS and DHCP- Familiarity with CCTV or biometric systemsKey SkillsIT Support | System Administration | Networking | Hardware/Software Troubleshooting | Firewall & VPN | IT Asset Management | Windows Administration | Network Support | ISO 27001 Awareness | Vendor Coordination

📌 System Admin Trainee (Alappuzha)
🏢 Appfabs Incorporation
📍 Alappuzha