Position Responsibilities:
Infrastructure & Facility Management :
Oversee and manage all school facilities to ensure a safe, clean, functional, and aesthetically pleasing environment conducive to learning
Ensure uninterrupted utilities and systems including electricity, water supply, sanitation, power backup, fire protection, security systems, sewage treatment, water purification, and waste management
Plan, coordinate, and supervise repairs, preventive maintenance, renovations, and campus development projects
Manage and maintain school buildings, grounds, utilities, and facilities to meet safety, operational, and aesthetic standards
Ensure efficient use of space, assets, equipment and infrastructure

Oversee housekeeping, horticulture, janitorial, workplace services, and campus cleanliness standards

Administrative Operations & MIS: Develop, implement, and monitor productive administrative systems, SOPs, and operational manuals

Oversee documentation, records management, data integrity, and administrative audits
Develop and manage MIS for daily operations, budgeting, compliance and reporting

Generate monthly/quarterly/annual operational and management reports for senior leadership review

Financial Management & Resource Optimization: Manage allocation and optimal utilization of administrative resources

Prepare administrative and operational budgets, monitor income and expenditure, and ensure cost-effectiveness
Maintain financial records related to administration, transport, facilities, and stores

Promote sustainability, international-mindedness, and inclusive practices within campus operations

Vendor, Procurement & Stores Management: Liaise with vendors and service providers for security, housekeeping, maintenance, transport, catering, and supplies

Negotiate contracts, monitor SLAs, and ensure quality service delivery
Evaluate and empanel vendors as required
Manage procurement, inventory control, monthly reconciliation, and optimum utilization

Ensure transparency, compliance, and cost-effectiveness in procurement processes

Security & Safety Management: Implement, monitor, and continuously improve campus security systems and protocols

Ensure protection of students, staff, visitors, and high-value assets
Oversee security personnel, their deployment,



and regular training
Ensure compliance with health, safety, fire, and premises safety norms

Conduct regular safety drills and emergency preparedness exercises

Transport Management: Supervise school transport operations ensuring safety, efficiency, and regulatory compliance

Manage route planning, vehicle deployment, driver documentation, and vehicle maintenance

Maintain transport-related documentation and expenditure records in coordination with the Transport In-charge

Compliance & Legal Matters:

Ensure compliance with all statutory and regulatory requirements including: PF, ESI, TDS, labour laws

Transport regulations
Health, hygiene, and fire safety
State Education Board and CBSE norms
Manage documentation for licenses, permits, audits, and inspections

Conduct regular compliance audits and implement corrective actions timelines

Staffing, Training, Support & Welfare: Manage support staff and third-party personnel

Identify training needs and arrange training programs for administrative, security, and transport staff
Monitor staff health, safety, and welfare in collaboration with HR

Foster a culture of professionalism, accountability, continuous learning and operational excellence

Student & Staff Services:

Oversee administrative support related to: Admissions

Examinations
School catering
Travel for school trips
General administration and student services

Address operational and administrative concerns impacting student and staff well-being

Event Support & Visitor Management: Plan, organize, and coordinate school events, meetings, and functions

Collaborate with academic and support departments to manage logistics

Develop and enforce visitor management procedures ensuring security compliance

Communication & Stakeholder Liaison: Act as a liaison between school management, parents, vendors, and external stakeholders

Manage official communications,



notices and correspondence

Support school outreach, branding and communication initiatives

IT Resources, Library & Technology Integration: Ensure effective functioning of Reception systems, IT Resource Centres, IT Labs, and Library

Oversee maintenance, audits, and upgrades of administrative and operational IT systems
Identify and implement technology solutions to enhance efficiency, communication, and data management

Conduct regular audits (monthly/quarterly/annual) of IT resources and library facilities

Emergency Response Planning: Develop, review, and update emergency response and disaster management plans

Coordinate with internal and external stakeholders for preparedness
Conduct drills, training sessions, and evaluations to ensure readiness

Ensure readiness for unforeseen events and crisis situations

Candidate Profile

Qualifications and Experience

Education:

Graduate/Postgraduate in Administration, Management, or a related field

Experience:

Minimum 10–15 years of relevant experience in startups/ mid- sized corporates/ business units/ school administration/ facilities, or operations management. Experience in handling large campuses/ business units, compliance frameworks, and multi-vendor environments preferred

Competencies Required
Strong leadership and people management skills
Knowledge of statutory compliances and school regulations
Budgeting, Financial Planning & Cost Control
Vendor and contract management
Crisis Management, Problem-solving & Decision-Making
Excellent communication and coordination abilities
Proficiency in MIS and administrative systems

Technology-driven administrative mindset

Personal Attributes
Strategic & Cultural Fit
High integrity and ethical standards with strong compliance orientation
Calm under pressure, with the ability to handle crises and emergencies effectively
Detail-oriented yet capable of maintaining a strategic, big-picture perspective
Proactive and solution-driven, anticipating issues before they escalate
Organized, disciplined, and process-oriented in approach.
Resilient and adaptable to changing regulatory, academic, and operational demands

Technology-driven administrative mindset

📌 Manager - Administration & Operations (Mumbai)
🏢 DPSG-Palam Vihar
📍 Mumbai