Customer Care Representative (Chandigarh)

Customer Care Representative (Chandigarh)

01 Sep
|
cresta kans
|
Chandigarh

01 Sep

cresta kans

Chandigarh

Job Description International Customer Support Executive Position International Customer Support Executive Location Mohali Chandigarh Experience Fresher Experienced Candidates Qualification 12th Pass Graduate Shift Rotational Shifts Working Days 5 Days a Week Roles Responsibilities Handle customer queries through voice chat and email channels Provide accurate information and effective resolutions to customer concerns Deliver a high level of customer service and ensure customer satisfaction Meet assigned performance metrics quality standards and productivity targets Maintain accurate records of customer interactions in the system Escalate complex issues to the appropriate teams when necessary Adhere to company policies procedures and service guidelines Ensure timely and qualified communication with customers Eligibility Criteria 12th Pass or Graduate Freshers and experienced candidates are welcome to apply Excellent English communication skills are mandatory Compensation Benefits Salary 20 000 35 000 CTC per annum based on skills and experience Performancebased incentives Cab facility as per company policy Health insurance and other employee benefits as applicable Career growth and development opportunities Employee recognition and reward programs

📌 Customer Care Representative (Chandigarh)
🏢 cresta kans
📍 Chandigarh

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