Job Description

About the Role

We are looking for an Accounts clerk to support the finance function. The role will be responsible for processing and allocating customer receipts, following up on outstanding payments, securing payment commitments, maintaining accurate collection records, and escalating overdue balances in line with company procedures.

Key Responsibilities

- Process and allocate customer receipts from bank statements to customer accounts.
- Contact customers by phone and email to follow up on outstanding invoices and secure payment commitments.
- Monitor customer accounts, aging reports, and overdue balances to identify accounts requiring collection action.
- Record all collection activities, customer responses, commitments, and follow-up actions accurately in the ERP or collection tracking system.
- Send customer statements, reminders, payment follow-ups, and collection notices in line with company procedures.




- Coordinate with Accounts Receivable, Credit Control, operations, and customers to resolve payment queries and allocation issues.
- Follow up on promised payment dates and escalate missed commitments or high-risk accounts to the line manager.
- Support month-end reporting by updating collection status, expected cash inflows, disputed balances, and overdue account commentary.
- Maintain complete collection records, customer correspondence, and supporting documentation for audit and management review.
- Ensure compliance with company policies, internal controls, collection procedures, and customer communication standards.
- Contribute to improving collection discipline, reducing overdue balances, and enhancing cash flow visibility.

📌 Accounts Clerk (Hyderabad)
🏢 Sgs
📍 Hyderabad