- Manage front office operations, ensuring a smooth flow of guests and maintaining high levels of customer satisfaction.
- Handle guest queries, concerns, and feedback in a professional manner to resolve issues promptly.
- Coordinate with other departments to ensure seamless communication and efficient room allocation.
- Maintain accurate records of guest interactions, transactions, and hotel activities.
Job Requirements :
- 5-15 years of experience in front office management or related field.
- Excellent guest handling skills with ability to provide exceptional customer service.
- Solid knowledge of front desk procedures, including check-in/check-out processes and billing systems.
- Ability to work effectively under pressure while maintaining attention to detail.
📌 Front Office Executive (Delhi)
🏢 Kaizn Hr
📍 Delhi
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