Customer Success Manager (Bengaluru)

Customer Success Manager (Bengaluru)

01 Sep
|
Netcore
|
Bengaluru

01 Sep

Netcore

Bengaluru

Roles and Responsibilities :

- Develop and execute growth strategies to drive customer acquisition, retention, and expansion within the B2B SaaS space.
- Collaborate with cross-functional teams to design and implement marketing campaigns that meet customers' evolving needs throughout their lifecycle.
- Analyze customer data to identify opportunities for upselling/cross-selling products/services, resulting in increased revenue growth.
- Stay up-to-date on industry trends, competitor activity, and emerging technologies (MarTech) to inform strategic decisions.

Job Requirements :

- 3-7 years of experience in a similar role or related field such as marketing consulting or product adoption.
- Solid understanding of b2b SaaS business models and growth marketing principles.
- Proven track record of developing effective campaign strategies that drive results across multiple channels (e.g., email, social media).
- Experience working with MarTech tools such as marketing automation platforms.

📌 Customer Success Manager (Bengaluru)
🏢 Netcore
📍 Bengaluru

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