- Make outbound calls to prospective and existing customers.
- Introduce and promote the company's products and services.
- Generate qualified leads and schedule appointments for the sales team.
- Follow up on inquiries and maintain regular customer communication.
- Update customer information and call details in the CRM system.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Coordinate with the sales team for lead conversion and customer follow-up.
- Maintain accurate records of customer interactions and feedback.
- Resolve basic customer queries or forward them to the concerned department.
- Prepare and submit daily call reports and performance updates.
- Build and maintain positive customer relationships.
- Follow company policies and telemarketing standards while communicating with customers.