01 Sep
|
SS Overseas
|
Gurugram
01 Sep
SS Overseas
Gurugram
? Hiring: Customer Relationship Executive (CRE)
Company: EdifyChamps
Job Type: Full-Time | On-Site
Shift: US Shift | 9:30 PM – 6:30 AM
Salary: ₹23,000 – ₹30,000 In-Hand
Joining: Immediate Joiners Preferred
Preference: Female Candidates Preferred
Job Responsibilities
We are looking for a proactive, confident, and responsible Customer Relationship Executive to maintain smooth communication and coordination between mentors, parents, and internal teams.
Key Responsibilities:
- Maintain robust and professional relationships with mentors and parents.
- Coordinate and align mentors for demo classes.
- Ensure smooth coordination and scheduling of regular classes.
- Handle and resolve disputes or concerns between mentors, parents, and students professionally.
- Follow up with mentors and parents to ensure smooth service delivery.
- Support the team with other management and operational tasks whenever required.
- Ensure effective communication and coordination across different stakeholders.
Requirements
- Excellent communication and interpersonal skills.
- Soft-spoken, polite, and professional in communication.
- Good with words and able to communicate smartly and effectively according to different situations.
- Strong coordination and relationship-management abilities.
- Clever, confident, and capable of handling conversations and challenging situations professionally.
- Good problem-solving and dispute-resolution skills.
- Ability to build and maintain positive relationships with mentors and parents.
- Comfortable working in a fast-paced environment.
- Comfortable working in the US Shift.
- Immediate joiners will be given preference.
? Interested candidates can apply now and join our growing team!
📌 Customer Relations Executive (Gurugram)
🏢 SS Overseas
📍 Gurugram