KT Telematic Solutions Pvt Ltd is a leading technology company specializing in fleet management solutions using telematics and data analytics. Our solutions help trucking companies optimize their fleets by providing real-time data and insights on vehicle performance, route optimization, fuel consumption, and driver behavior. We enable truck owners and fleet managers to make informed decisions and improve efficiency and productivity in their operations.
Job Description:
We are looking for an energetic Customer Trainer to help our clients to understand and use our Fleet Management software effectively. You will be in front to reach our software to clients and develop the software by analysing the client needs.
Key Responsibilities:
- Ability to learn new software quickly
- Develop and maintain a deep understanding of our fleet management software, keeping up-to-date with product updates and enhancements.
- Understand the client needs and operational challenges, work for software enhancements to satisfy customer
- Train our client to use our software effectively
- Build long-term relationships with new and existing customers
- Escalate the customer requirements to tech team and keep followup on the developments
Required Skills and Qualifications:
- Excellent analytical skills
- Valuable Presentation skills
- Good in using Excel/Google sheets
- Conduct market research for potential clients.
- Knowledge of fleet management software and transport industries.