Role: Telecalling Executive – Field Verification Operations
Key Responsibilities:
- Call and activate Field Verifiers (FEs) for verification assignments.
- Coordinate with FEs for case assignment and acceptance.
- Follow up with FEs to ensure timely execution and completion of cases.
- Maintain regular communication and update case status in the system.
- Resolve basic coordination issues between the operations team and FEs.
- Ensure assigned cases are completed within the defined TAT.
Requirements: Positive communication skills, basic computer knowledge, and ability to coordinate with field teams.