Job Description – Customer Support ExecutivePosition: Customer Support Executive
Location: Mohali
Job Type: Full-Time
Experience: Freshers & Experienced candidates can apply
Shift: Day/Night shifts depending on process
Cab Facility: Available for eligible candidates
- Key ResponsibilitiesHandle customer queries through voice/chat/email as per the process.
- Provide accurate information and resolve customer issues professionally.
- Maintain a high level of customer satisfaction.
- Follow company processes and quality standards.
- Document customer interactions and update records.
- Escalate complex issues to the concerned team when required.
- RequirementsExcellent communication skills in English/Hindi.
- Good interpersonal and problem-solving skills.
- Basic computer knowledge.
- Customer-focused and qualified attitude.
- Freshers with good communication skills are welcome.
- Prior experience in customer support/BPO/voice/chat process will be an advantage.
- BenefitsCompetitive salary + incentives
- Cab facility for eligible candidates
- Growth opportunities
- Professional work environment
📌 Customer Care Executive (Sahibzada Ajit Singh Nagar)
🏢 Scalin Service Private
📍 Sahibzada Ajit Singh Nagar
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