- Key ResponsibilitiesManage complete day-to-day store operations, ensuring smooth opening, closing, cleanliness, and customer readiness.
- Drive store revenue, order volume, repeat customers, memberships/packages, and upselling.
- Ensure excellent customer experience and professionally handle complaints and service recovery.
- Ensure all customer orders are correctly received, tagged, billed, tracked, and delivered through QDC CRM/POS.
- Coordinate with processing/warehouse and logistics teams for timely pickup, processing, and delivery.
- Proactively follow up on delayed or priority orders and keep customers informed.
- Maintain garment quality standards and ensure proper inspection during inward and outward movement.
- Manage cash, digital payments, daily reconciliation, petty cash, and store-level documentation.
- Supervise store staff, delivery personnel,



and other assigned resources; manage attendance, discipline, productivity, and training.
- Execute local marketing activities, society activations, customer referrals, WhatsApp campaigns, and B2B lead generation.
- Build relationships with nearby apartments, gated communities, hostels, salons, spas, hotels, offices, and other potential B2B customers.
- Maintain store inventory, packaging materials, consumables, and ensure timely replenishment.
- Ensure compliance with FABO SOPs, pricing, discount policies, CRM usage, customer data standards, and brand guidelines.
- Share daily/weekly performance reports and immediately escalate operational or customer issues.

📌 Retail Store Manager (Bengaluru)
🏢 Fabo Services
📍 Bengaluru