01 Sep
|
S B Agri Industries Private
|
Kolkata
01 Sep
S B Agri Industries Private
Kolkata
A service captain (or food and beverage captain) supervises floor staff, manages table seating, and ensures high-quality guest service in a restaurant or hotel. They act as the main link between the guests, servers, and the kitchen.
Core Duties and Responsibilities
- Guest Relations: Greet customers, manage reservations, seat guests, explain menu items, and handle complaints.
- Floor Supervision: Oversee assigned station areas, direct waiters and busser tasks, and maintain smooth service timing.
- Team Training: Conduct pre-shift team briefings, train recent waitstaff, and monitor staff grooming.
- Operations & Quality: Check table settings and cleanliness, process guest bills, and coordinate with the kitchen.
📌 Service Captain (Kolkata)
🏢 S B Agri Industries Private
📍 Kolkata