We are looking for a motivated and customer-focused Telecaller to communicate with potential and existing customers over the phone. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to achieve sales or customer service targets.
Key Responsibilities:
- Make outbound calls to potential customers.
- Handle inbound customer inquiries professionally.
- Explain products or services and answer customer questions.
- Generate leads and schedule appointments for the sales team.
- Maintain accurate records of customer interactions.
- Follow up with customers to ensure satisfaction.
- Meet daily and monthly calling or sales targets.
- Resolve customer complaints or escalate issues when required.
Required Skills:
- Excellent verbal communication skills.
- Valuable listening and interpersonal skills.
- Ability to persuade and negotiate effectively.
- Customer-focused attitude.
- Ability to work under pressure and achieve targets.