- ? Key Responsibilities? Handle inbound and outbound customer calls and generate sales.
- ? Communicate with customers professionally and understand their requirements.
- ? Follow up with leads and convert enquiries into confirmed bookings/sales.
- ? Build strong customer relationships and ensure a positive customer experience.
- ? Take ownership of the sales process and effectively close deals.
- ? Maintain accurate lead details, follow-ups, and sales updates in the CRM.
- ? Use computer systems, MS Office/Google Workspace, WhatsApp and other basic software confidently.
- ? Conduct regular competitor research to understand their pricing, offers, services and marketing strategies.
- ? Coordinate with team members and support team management and daily sales activities.
- ? Achieve daily, weekly and monthly sales targets.
- ? Maintain proper follow-up schedules to ensure no potential lead is missed.
- ✅ Required Skills?️ Excellent communication skills – both verbal and written.
- ? Fluency in Telugu, Hindi & English is mandatory.
- ? Strong sales and negotiation skills with the ability to close customers.
- ? Good computer/system knowledge.
- ? Hands-on knowledge of CRM software and lead management.
- ? Positive analytical and competitor research skills.
- ? Ability to coordinate and manage a team effectively.
- ⚡ Energetic, confident, target-oriented and customer-focused attitude.
- ? Previous telesales/telecalling experience is preferred.