01 Sep
|
JP Associates
|
Hyderabad
01 Sep
JP Associates
Hyderabad
* Contact customers via phone to remind them of pending or overdue payments.
* Follow up on outstanding accounts and maintain regular communication with customers.
* Negotiate payment plans and settlement arrangements within company guidelines.
* Update customer records and collection activities in the CRM/system.
* Handle customer queries related to payments, invoices, and account status.
* Escalate unresolved or high-risk cases to the concerned department.
* Achieve daily, weekly, and monthly collection targets.
* Ensure compliance with company policies, legal regulations, and ethical collection practices.
* Prepare collection reports and provide updates to supervisors.
📌 Collection Telecaller (Hyderabad)
🏢 JP Associates
📍 Hyderabad