Looking for Computer Trainer for loan process

Process Education: Teach end-to-end loan workflows, including sourcing, credit appraisal, KYC verification, and CIBIL/credit score analysis.

Compliance & Policy: Train teams on adherence to lending rules, RBI/regulatory guidelines, and internal risk policies.

Role & responsibilities

- Develop comprehensive course curriculum to nurture skill growth and knowledge enhancement
- Customize Training requirements for all employees in Banking Vertical as per the process requirement
- Able to conduct Pre-process & Process Specific Trainings
- Conduct timely assessment to evaluate Process Knowledge of all employees
- Monitor new hire performance during OJT phase for successful Process Certifications
- Provide Coaching & Feedback to enhance agent performance
- Report out Post Certification performance to measure training efficiency
- Conduct and report out PKTs monthly




- Able to communicate with Onsite clients on a need basis for Training/clarification/new process transitions
- Knowledge of creating Process Maps for new Transitions process is an added advantage
- Willingness to work in round the clock shift and travel to different location as per business requirement
- Identify the training needs based upon new updates/system changes
- Schedule individual and team training on a need basis
- Evaluate strengths and weaknesses of the current hires to ensure right employees being aligned to the process
- Maintain Training Records
- Need to be well-informed of Banking & Financial Service which includes
- Retail, Commercial & Investment
- Wealth & Asset Management

📌 Computer Trainer (Bengaluru)
🏢 Dream Business Solutions
📍 Bengaluru