Receptionist / Front Office Executive (Bhubaneswar)

Receptionist / Front Office Executive (Bhubaneswar)

01 Sep
|
Master Tech Automobiles
|
Bhubaneswar

01 Sep

Master Tech Automobiles

Bhubaneswar

? Job Responsibilities

? Welcome customers and provide a friendly front-desk experience.

? Handle incoming calls, customer enquiries, and appointment requests.

? Schedule and manage vehicle service appointments.

? Collect basic customer and vehicle details during service bookings.

? Coordinate with Service Advisors, Technicians, Body Shop, and Spare Parts teams.

? Follow up with customers regarding service appointments, vehicle status, and delivery.

? Assist in maintaining customer records, job cards, invoices, and other workshop documents.

? Enter and update customer/vehicle information in the workshop software or system.

? Handle customer queries professionally and escalate complaints to the concerned team.

? Inform customers about vehicle pickup, delivery timings, and pending requirements.

? Maintain daily records of appointments, calls, walk-ins, and customer interactions.

📌 Receptionist / Front Office Executive (Bhubaneswar)
🏢 Master Tech Automobiles
📍 Bhubaneswar

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