01 Sep
|
Navigant International
|
New Delhi
01 Sep
Navigant International
New Delhi
We are looking for an experienced E-Commerce Team Leader who has solid hands-on knowledge of seller/vendor onboarding, registration, product listing, catalog management, bidding and marketplace operations.
The ideal candidate should have experience working with e-commerce platforms such as Amazon, Flipkart, Meesho, IndiaMART, or other online marketplaces and should be capable of managing a team while ensuring quality, productivity and business targets are achieved.
- Key Responsibilities
- Lead and manage a team handling seller/vendor registration and onboarding on various e-commerce and online marketplace platforms.
- Handle and guide the team on seller account creation, registration, verification and documentation.
- Have strong knowledge of product listing and catalog management, including product titles, descriptions, images, attributes, pricing, SKUs and categories.
- Manage and monitor product uploads, listing optimization and listing corrections.
- Knowledge of bidding/tendering processes and handling seller participation in online bidding platforms.
- Guide sellers/vendors regarding platform policies, registration requirements, listing guidelines and account-related issues.
- Monitor seller accounts and ensure timely resolution of listing, catalog, registration and marketplace-related issues.
- Track team performance against defined productivity, quality, TAT and business targets.
- Conduct regular quality checks and ensure accuracy of seller information and product listings.
- Provide coaching, training and feedback to team members to improve performance.
- Prepare and maintain daily/weekly MIS and performance reports.
- Coordinate with internal teams and marketplace/platform support teams for issue resolution.
- Identify process gaps and recommend improvements to increase efficiency and seller onboarding.
📌 Team Leader Ecommerce (New Delhi)
🏢 Navigant International
📍 New Delhi