Job Description – TelecallerPosition: Telecaller – Admissions & Sales

Location: Kolkata

Employment Type: Full-time

Experience: 1–2 years

Industry: Education / EdTech

About the RoleWe are looking for a confident and target-oriented Telecaller to handle student enquiries, generate interest in our courses, and convert prospective students into admissions.

- Key ResponsibilitiesMake outbound calls to prospective students from provided leads.
- Handle incoming enquiries and provide accurate information about courses, batches, fees and admission processes.
- Understand student requirements and recommend suitable courses.
- Follow up consistently with interested and undecided leads.
- Handle basic objections related to fees, course structure, timing and competition.
- Maintain proper call records, lead status and follow-up activities in the CRM.
- Work towards daily, weekly and monthly calling and admission targets.
- Coordinate with the admissions/counselling team to ensure smooth conversion and enrolment.




- Maintain professional communication with students and parents.
- RequirementsGood communication skills in English, Hindi and Bengali.
- Confident, persuasive and comfortable speaking over the phone.
- Sales-oriented mindset with a solid focus on targets and conversions.
- Ability to handle rejection and maintain consistent follow-ups.
- Basic computer and CRM knowledge.
- Prior experience in telecalling, sales, education counselling or customer handling will be an advantage.

What We Look ForCommunication | Confidence | Persuasion | Follow-up Discipline | Target Orientation | Conversion Ability

CompensationSalary: 12-16k per month + Performance Incentives

Candidates who are comfortable with a target-based sales environment and are genuinely interested in education sales are encouraged to apply.

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