Role Overview

We're hiring an E-Commerce Manager to manage our product listings, tax and GST-related reporting, and buyer/marketplace claims across Flipkart, Meesho, and Amazon. This is a high-ownership role for someone who's comfortable juggling multiple seller dashboards and staying on top of deadlines.

Key Responsibilities

Listings Management

- Create, update, and optimize product listings across Flipkart, Meesho, and Amazon Seller Central
- Ensure accurate titles, descriptions, images, pricing, and category mapping
- Monitor listing health, fix suppressed/flagged listings, and manage catalog quality
- Track competitor pricing and suggest pricing/promotional adjustments

Tax & Compliance Reporting

- Prepare and reconcile GST/TCS reports across all marketplaces
- Ensure timely and accurate tax filings related to marketplace sales
- Maintain records for GSTR-1, GSTR-3B reconciliation with marketplace reports
- Flag discrepancies between marketplace TCS deductions and actual filings

Claims & Returns Management

- Handle buyer claims, returns, and refund requests across all platforms
- File and follow up on courier/logistics claims for lost or damaged shipments
- Track claim resolution timelines and escalate unresolved cases




- Maintain a log of disputes and outcomes for future reference

General Operations

- Monitor order flow, inventory sync, and stockouts across platforms
- Coordinate with warehouse/packing team on order fulfillment issues
- Generate periodic performance reports (sales, returns, claim recovery rate)
- Requirements1–3 years of experience managing seller accounts on Flipkart, Meesho, and/or Amazon
- Working knowledge of GST/TCS compliance for e-commerce sellers
- Comfortable with seller dashboards (Flipkart Seller Hub, Meesho Supplier Panel, Amazon Seller Central)
- Solid attention to detail and follow-through on pending claims/tickets
- Proficiency in Excel/Google Sheets for reconciliation and reporting
- Good written communication for handling buyer/platform support tickets
- Nice to HaveExperience with GeM or Snapdeal seller accounts
- Familiarity with basic GST filing software or working with a CA
- Prior experience in IT peripherals, home goods, or industrial materials categories
- What We OfferDirect ownership of marketplace operations with real decision-making authority
- Fast-paced, small-team environment

📌 E-Commerce Manager (Delhi)
🏢 Parasavnath Trading
📍 Delhi