Job Description – Loan Officer (Tele Calling)

Position: Loan Officer – Tele Calling

Industry: Banking / Financial Services

Employment Type: Full-Time

Job Location: Kaushambi

Experience: 0–3 Years

Qualification: Graduate in any discipline

Salary: Market-competitive salary + attractive incentives

About the Role

We are looking for an energetic and customer-focused

Loan Officer (Tele Calling)

to join the team of a well-known bank

. The candidate will be responsible for contacting prospective customers, understandingtheir financial requirements, explaining suitable loan products, and generating qualified leads and loanapplications.

Key Responsibilities

Make outbound calls to prospective and existing customers regarding loan products.

Understand customer financial requirements and recommend suitable loan solutions.

Explain loan features, eligibility criteria, interest rates, documentation and repayment terms.

Generate leads and convert them into successful loan applications.

Follow up regularly with interested customers until the loan process is completed.

Maintain accurate records of customer interactions, leads and follow-ups.

Coordinate with the credit and operations teams for smooth processing of applications.

Achieve assigned monthly targets for calls, leads, applications and disbursements.

Ensure a high level of customer service throughout the sales process.





Follow all bank policies, regulatory requirements and ethical sales practices.

Required Skills

Excellent verbal communication and interpersonal skills.

Good convincing and negotiation abilities.

Customer-oriented approach with strong follow-up skills.

Ability to work under pressure and achieve sales targets.

Basic knowledge of MS Office and CRM systems.

Hindi communication is essential; good English communication will be an advantage.

Prior experience in telecalling, banking, loans, insurance or financial services will be preferred.

Who Can Apply?

Freshers with good communication skills are welcome.

Candidates with experience in Telecalling / Loan Sales / Banking / BFSI / Direct Sales will be preferred.

Immediate joiners will be an advantage.

Key Performance Indicators (KPIs)

Number of outbound calls

Qualified leads generated

Loan applications sourced

Conversion ratio

Loan disbursement

Customer follow-up and service quality

What We Offer

Opportunity to work with a

well-known banking institution

Attractive salary and performance-based incentives

Professional work environment

Career growth opportunities

Training and product knowledge support

Prospect to build a career in the Banking & Financial Services sector

Interested candidates can share their updated CV for consideration.

📌 Loan Officer (Ghaziabad)
🏢 Madisha Hr Consultancy Private
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