- Client Reception & HandlingWelcome clients professionally and assist them with their queries.
- Manage walk-in clients and direct them to the appropriate team member.
- Maintain a skilled and welcoming reception area.
- Calls & CommunicationAttend incoming calls and WhatsApp enquiries.
- Take messages and forward them to the concerned department.
- Make basic follow-up calls to clients when required.
- Client CoordinationCoordinate appointments, interviews, meetings, and client visits.
- Confirm client appointments and maintain the daily appointment schedule.
- Follow up with clients for required documents or information.
- Travel & Immigration SupportShare basic information about travel, visa, hotel, flight, and package services.




- Collect client documents and ensure they are forwarded to the concerned team.
- Assist the team in preparing checklists, forms, and client files.
- Data & Record ManagementMaintain client enquiry records and visitor registers.
- Update lead sheets and follow-up records.
- Maintain proper filing of documents and office records.
- Office CoordinationCoordinate with accounts, sales, travel, and immigration teams.
- Receive couriers and documents and distribute them to the concerned person.
- Maintain stationery and front-office requirements.

📌 Front Desk Receptionist (Ludhiana)
🏢 Akcxis International Services
📍 Ludhiana