Job Summary

The Gymnast / Activity Executive is responsible for ensuring guest safety, delivering excellent customer service, supervising activities, and maintaining smooth day-to-day operations of the activity areas.

Key Responsibilities

Guest Experience & Customer Service

- Welcome guests with a positive and professional attitude.
- Guide guests regarding park activities, rules, and safety procedures.
- Assist guests with queries and provide prompt support.
- Ensure every guest has a safe, enjoyable, and memorable experience.
- Handle guest concerns courteously and professionally.
- Promote ongoing offers, memberships, and birthday packages.

Safety & Activity Supervision

- Explain safety rules and guidelines before guests enter activity zones.
- Continuously monitor trampoline courts and other attractions.
- Ensure guests follow all safety guidelines and immediately intervene in case of unsafe behaviour.
- Demonstrate the correct and safe use of trampolines and attractions.
- Conduct warm-up sessions and activity briefings where applicable.
- Respond promptly to accidents or emergencies and report incidents to the concerned manager.

Guest Engagement & Events

- Organize games and activities to enhance guest engagement.
- Assist during birthday parties, school visits, corporate events, and other activities.




- Coordinate with the Front Office and Café teams whenever required.

Park Maintenance & Safety Checks

- Conduct daily safety inspections of equipment and activity areas.
- Immediately report damaged or unsafe equipment to the reporting manager.
- Ensure activity areas remain clean, organized, and free from hazards.
- Assist in maintaining overall park cleanliness.

Compliance & Discipline

- Follow all company SOPs, safety standards, and operational guidelines.
- Comply with emergency and evacuation procedures.
- Wear the prescribed uniform and PPE at all times.
- Maintain professional conduct and ensure strict adherence to company policies.
- Required Skills & Competencies
- Good communication and interpersonal skills.
- Customer-oriented approach.
- Ability to work in a fast-paced environment.
- Good awareness of safety procedures.
- Ability to handle guests and emergency situations calmly.
- Team player with a positive and qualified attitude.
- Physically fit and comfortable working in an active environment.
- Key Performance Areas
- Guest satisfaction and service quality.
- Compliance with safety standards and SOPs.
- Proper supervision of activity areas.
- Timely reporting of incidents and equipment issues.
- Guest engagement and participation in activities.
- Maintaining cleanliness and operational standards.

📌 Gymnast (Pune)
🏢 Sky Jumper Sports and Amusements Private
📍 Pune