Key Responsibilities

- Make outbound calls to potential customers and drive product/service sales.
- Execute daily and monthly sales strategies to meet or exceed targets.
- Engage in active listening, resolve client concerns, and de-escalate challenging conversations professionally.
- Clearly communicate product features and advantages, and identify customer needs to provide appropriate solutions.
- Evaluate customer eligibility for services and maintain accurate sales records.
- Ensure adherence to company SOPs and deliver high levels of customer satisfaction.
- Participate in ongoing training programs to continuously improve knowledge and performance.
- Implement feedback and best practices shared by supervisors to optimize results.

Minimum Requirements:

- Minimum 0-6 months of experience in an international BPO/contact center, preferably in a sales role.
- Excellent spoken English and strong persuasion skills.
- Willingness to work in night shifts (US business hours).
- Immediate joiners will be given preference.
- Freshers with excellent communication skills and an English-medium education background may also apply.

📌 Business Associate (Noida)
🏢 Halcom Marketing Private
📍 Noida