01 Sep
|
Collman services
|
Bengaluru
01 Sep
Collman services
Bengaluru
Team Management: Lead daily huddles, assign work accounts, and monitor staff productivity.
Performance Coaching: Train current agents, run one-on-one reviews, and build skills for difficult customer calls.
Target Tracking: Track recovery metrics, analyze daily reports (MIS), and report results to senior managers.
Compliance & Escalations: Handle tough customer complaints and make sure team members follow debt collection laws.
📌 Collection Team Leader (Bengaluru)
🏢 Collman services
📍 Bengaluru