E-commerce Executive — Veya Pvt. Ltd.Company: Veya Pvt. Ltd.

Position: E-commerce Executive

Employment Type: Full-Time

Experience: 2–3 years preferred

Location: Viman Nagar, Pune

About the RoleVeya Pvt. Ltd. is looking for a hands-on and detail-oriented E-commerce Executive to manage and grow the brand's online sales across Amazon, the company website and other e-commerce marketplaces.

The role will involve day-to-day marketplace management, product listings, inventory coordination, promotions, order management, campaign execution, customer experience and performance tracking.

The ideal candidate should have a strong understanding of e-commerce operations and be comfortable working with data, marketplaces, vendors and internal teams.

- Key ResponsibilitiesMarketplace ManagementManage company's presence across Amazon and other relevant marketplaces.
- Maintain and update product listings, descriptions, images, pricing and product information.
- Ensure all listings are accurate, complete and optimised for search and conversions.
- Manage product catalogue, SKUs, variations and attributes.
- Monitor product visibility, ranking and availability.
- Coordinate with marketplace teams/support for listing or account-related issues.
- Amazon ManagementManage day-to-day activities on Amazon Seller Central / Vendor Central, as applicable.
- Monitor sales, orders, inventory, pricing and product performance.
- Optimise product titles, bullet points, descriptions, backend keywords and A+ content.
- Coordinate with the creative team for product images, banners and A+ content.
- Monitor Amazon ratings, reviews and customer feedback.
- Track Buy Box, product ranking and overall listing health.
- E-commerce WebsiteManage day-to-day updates on the website.
- Add/update products, pricing, offers, banners and promotional content.
- Ensure product pages are accurate and conversion-friendly.
- Coordinate with the website/development team for technical issues.
- Monitor website orders, payment status and customer journey.




- Identify opportunities to improve website conversion and average order value.
- Orders & OperationsMonitor daily online orders and ensure timely processing.
- Coordinate with warehouse/operations and logistics partners for order fulfilment.
- Track shipments, deliveries, cancellations, returns and replacements.
- Resolve order-related issues and ensure a smooth customer experience.
- Maintain accurate order and inventory records.
- Inventory ManagementMonitor inventory levels across marketplaces and warehouse.
- Identify fast-moving and slow-moving products.
- Coordinate with the operations team to avoid stock-outs.
- Maintain inventory trackers and provide regular stock updates.
- Plan inventory requirements based on sales trends and upcoming campaigns.
- Promotions & SalesPlan and execute marketplace promotions, discounts and offers.
- Coordinate with the marketing team for Amazon sale events, festive campaigns and brand promotions.
- Set up promotional offers and ensure correct pricing across platforms.
- Monitor campaign performance and identify opportunities to improve sales.
- Track competitor pricing, promotions and marketplace activity.
- E-commerce MarketingCoordinate with the digital marketing team for traffic and conversion campaigns.
- Support Amazon Ads / sponsored product campaigns and monitor performance.
- Work with the creative team on banners, product creatives and promotional assets.
- Coordinate influencer and social media campaigns that drive traffic to e-commerce platforms.
- Suggest ideas to improve online visibility and sales.
- Analytics & ReportingTrack daily, weekly and monthly e-commerce sales.




- Monitor key metrics including:
- Revenue
- Orders
- Conversion rate
- Average order value
- Product-wise sales
- Return rate
- Advertising performance
- Marketplace fees
- Prepare regular e-commerce performance reports.
- Analyse sales trends and provide actionable recommendations.
- Maintain accurate dashboards and trackers.
- Customer ExperienceMonitor customer reviews, ratings and feedback.
- Identify recurring customer issues and coordinate with relevant teams to resolve them.
- Track returns, refunds and complaints.
- Work towards improving overall customer satisfaction and product ratings.
- Skills RequiredStrong understanding of e-commerce operations and marketplace management.
- Experience with Amazon Seller Central is preferred.
- Good knowledge of Excel/Google Sheets.
- Strong analytical and numerical skills.
- Valuable understanding of product listings, SEO and marketplace search.
- Knowledge of Amazon Ads is an advantage.
- Strong attention to detail.
- Good communication and coordination skills.
- Ability to manage multiple tasks and deadlines.
- Problem-solving and ownership mindset.

Ideal CandidateWe are looking for someone who:

- Is hands-on and highly organised.
- Can independently manage day-to-day e-commerce operations.
- Is comfortable working with numbers, reports and sales data.
- Understands that small listing, pricing or inventory errors can directly impact sales.
- Takes ownership of marketplace performance.
- Can coordinate effectively with marketing, creative, warehouse, logistics and customer service teams.
- Keeps up with Amazon trends, marketplace updates, competitor activity and e-commerce best practices.
- Has an interest in beauty, haircare, FMCG, D2C or personal-care brands.

QualificationsA degree in E-commerce, Marketing, Business Administration, Digital Marketing or a related field is preferred.

Relevant e-commerce certifications or marketplace experience will be an advantage.

📌 E-Commerce Executive (Pune)
🏢 Veya Private
📍 Pune