WE’RE HIRING | CUSTOMER SUPPORT AGENT – CHAT & VOICE Location: Bangalore
Experience: 1–3 Years
Qualification: Graduate
Preferred Background: Hospitality
Employment Type: Full-time
We’re looking for customer-focused professionals with a hospitality background and excellent communication skills to join our Customer Experience team.
Key Responsibilities • Handle customer queries and complaints through chat & voice
• Understand customer concerns and provide effective solutions
• Ensure first-contact resolution wherever possible
• Handle escalations with empathy and professionalism
• Coordinate with internal teams to resolve issues
• Maintain accurate CRM/case records
• Meet quality, resolution time and CSAT/NPS targets




What We’re Looking For ✅ 1–3 years of experience in hospitality
✅ Experience handling customers through voice & chat
✅ Excellent verbal and written communication
✅ Strong listening and problem-solving skills
✅ Customer-first attitude with a calm and skilled approach
✅ Graduate in any discipline
Interested candidates can apply/share their CV. on [email protected]
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📌 Customer Service Representative ( Blended) (Bengaluru)
🏢 VOIZ | voizworks.com
📍 Bengaluru