- Maintain and update customer database (CRM/Excel).
- Prepare quotations, customer information sheets and marketing documents.
- Coordinate with the sales team regarding customer enquiries and follow-ups.
- Handle email communication with customers professionally.
- Coordinate with production, planning and dispatch departments for customer requirements.
- Maintain proper filing of marketing documents and customer records.
- Assist in preparing presentations, brochures and company profiles.
- Perform general office administration work assigned by the Marketing Manager.
Requirements
- Graduate in any discipline.
- Valuable communication skills in English and Malayalam.
- Basic knowledge of Microsoft Excel, Word and Outlook.
- Comfortable using computers and internet for research.
- Fast learner with good organisational skills.
- Freshers are welcome to apply.
- Candidates residing in Kollam or nearby locations will be preferred.
Preferred Skills
- MS Excel
- Email drafting
- Internet research
- Data entry
- LinkedIn
- AI tools (ChatGPT, Gemini, Copilot) for office productivity
- Good typing speed