At U.S. Bancorp India, we are on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

- Software Development and Maintenance: Build comprehensive solutions within ServiceNow FSO and CSM modules, including Portal, Virtual Assistant, Mobile, and Service Operations Workspace (SOW)
- Design systems following architectural best practices, focusing on scalability, reliability, and performance
- Investigate system failures, suggest design improvements, and drive operational enhancements
- Quality Assurance and Standards Compliance: Take responsibility for the software, guaranteeing it meets standards and minimizes customer impact
- Perform code reviews to uphold engineering best practices and adhere to development guidelines
- Maintain compliance with security protocols and reliability engineering standards
- Team Collaboration and Innovation: Encourage innovation, teamwork, and ongoing improvement
- Prioritize tasks effectively and communicate potential issues proactively
- Exhibit self-motivation, strong collaboration skills, and familiarity with agile and DevOps methodologies
- Explore new technologies to enable technological advancement

Basic Qualifications (Required):

- Bachelor's degree or equivalent skilled experience At least three years of ServiceNow development experience

Required Technical Skills:

- ServiceNow Platform Expertise: Practical knowledge of ServiceNow s platform and capabilities, including awareness of recent updates and releases
- Development Skills:



Skilled in JavaScript, with experience in client and server-side scripting in ServiceNow
- Knowledge of HTML, CSS, and modern JavaScript frameworks (such as AngularJS) for portal development
- Integration Skills:Mobile Development: Familiarity with ServiceNow s Mobile Studio and experience building mobile-friendly features
- Preferred Skills/Experience: AI and Virtual Assistant: Experience with configuring ServiceNow s Virtual Agent, including NLU and AI service integrations
- Workflow and Automation: Expertise in designing and automating complex workflows to improve service operations
- UI/UX Design: Ability to create effective and user-friendly interfaces within the ServiceNow portal
- Performance Optimization: Experience optimizing ServiceNow application performance and scalability
- Security Practices: Understanding of data privacy, security best practices, and role-based access controls in ServiceNow development
- Problem Solving and Analytical Skills: Strong analytical abilities to address and resolve development challenges
- Project Management: Experience with Agile processes and managing multiple projects
- Is ServiceNow Administration (CSA) Fundamentals CertificationIs ServiceNow Certified Application Developer CADIs ServiceNow Certified Customer Service Management (CSM) Implementation SpecialistServiceNow Implementations with Financial Service Operations - Banking & Wealth

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our our disability accommodations for applicants -https://careers.usbank.com/global/en/disability-accommodations-for-applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

📌 Software Engineer (Chennai)
🏢 U.S. Bancorp India
📍 Chennai