Position : ServiceNow Administration

Experience: 5 to 8 Years

Notice period: Immediate to 15 Days (Not more than)

Location : Chennai

Type of Interview: F2F (Final Discussion)

Mandatory: Certified System Administrator (CSA)

Direct Responsibilities:

- Ably support an expanding and maturing ServiceNow environment.
- Working knowledge of Incident, Problem, Service Request, Change, Knowledge, Service Portal and CMDB.
- Adheres to existing platform governance process for support and maintenance.
- Day to day support and maintenance of the ServiceNow platform.
- Build requested items and task using workflows/flow designer to manage process.
- Resolve ITSM Production support issues in ServiceNow.
- Create and configure Business Rules, UI Polices, UI Actions, Client Scripts and ACL's
- Create and configure Notifications, UI Pages, UI Macros, Script Includes and Formatters




- Create reports and dashboards as needed.

Technical Skills:

- Solid understanding of the ITIL framework & ITSM best practices
- Experience with JavaScript, XML, HTML, Single Sign-On technologies.
- Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production.
- Strong problem solving, decision-making, and analytical abilities.
- Ability to analyze technical requirements and translate them into actionable deliverables
- Certified System Administrator (CSA) Recommended
- Experience as a ServiceNow Administrator.

If any one interested can share the profiles to "[email protected]"

📌 Servicenow Administrator (Chennai)
🏢 Kiya.ai
📍 Chennai