- Ensuring store capability in managing store operations and customer handling skills.
- To conduct training programs for the region as per the training calendar.
- Training budget management.
- Maintain a keen understanding of national and global training trends, developments and best practices.
- Ensure to measure the degree to which Training enhances store performance by improving their output and maximizing their productivity. Sustaining and strengthening individual and team development initiatives.
- Showcase the training initiatives through special projects with a direct impact on business in terms of sales.
- Hand-holding new stores exclusive training and support in setting up the store operations.
- To work closely with SMs, ABMs and RM’s and identify the training needs of the region and individual stores.
- Analysis of training scores and ROI periodically.
- Specific Training initiatives for the region.
Preferred candidate profile
• Good communication skills with knowledge of regional languages.
• Willingness to travel locally and upcountry, to visit stores and conduct training programs.
• Excellent presentation skills.
• Familiarity with traditional and up-to-date training methods (mentoring, coaching, on-the-job, classroom training, e-learning, workshops, etc.)
• Coordinating / Analysis of the training activities
• Knows store operations to design relevant, effective training and orientation programs for employees.