- Provide L1/L2 application support to resolve customer issues related to software applications.
- Troubleshoot complex technical problems using tools like Prometheus, Grafana, Splunk, Kafka, Kubernetes, Linux etc.
- Collaborate with cross-functional teams to identify root causes of issues (RCA) and implement solutions.
- Monitor production systems using PagerDuty for alerts and notifications.
Job Requirements :
- 3-5 years of experience in Application Support or Production Support role.
- Strong understanding of Microsoft Azure setting and ability to work on Windows/Linux platforms.
- Proficiency in ticketing tools such as TIER or similar platforms.
Experience in AKS/Kubernetes, Azure, Kafka and Linux MANDATORY.
📌 Application Production Support Engineer (Hyderabad)
🏢 Radiant Digital Solutions
📍 Hyderabad
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