Educational Requirements

- Bachelor of Engineering
- BTech
- BCA
- BSc
- MTech
- MSc
- MCA

Service Line

Data & Analytics Unit

Responsibilities

- Production Support & Incident Management
- Provide L2/L3 support for Big Data and ETL applications
- Monitor batch jobs, workflows, and data pipelines (24/7 support model if required)
- Troubleshoot Informatica workflows, Hadoop/Hive jobs, and UNIX scripts
- Perform root cause analysis (RCA) and ensure timely resolution of incidents
- Track and resolve SLA breaches, P1/P2 incidents
- ETL & Data Pipeline Support
- Support and maintain Informatica PowerCenter / IICS workflows
- Debug ETL failures, data mismatches, and performance issues
- Perform data validation and reconciliation across systems
- Handle data ingestion and transformation pipelines
- Big Data / Hadoop Ecosystem
- Troubleshoot issues in Hadoop (HDFS, YARN)
- Hive queries and performance tuning
- Spark jobs (basic to intermediate exposure preferred)
- Analyze logs, optimize queries, and ensure smooth data processing
- Unix & Scripting
- Develop and support Shell scripts for automation
- Analyze logs, manage file movements,



job scheduling, and cron jobs
- Automate repetitive support activities
- Monitoring & Tools
- Work with scheduling tools: Autosys / Control-M / Airflow
- Use monitoring and ticketing tools: ServiceNow / Jira
- Proactively monitor systems and prevent failures
- Performance & Optimization
- Identify bottlenecks in ETL and Big Data workloads
- Optimize Hive queries, partitioning, and indexing strategies
- Improve job execution time and system stability
- Stakeholder Coordination
- Collaborate with Development teams
- Business stakeholders
- Infrastructure teams
- Communicate status updates and incident reports clearly

Technical and Skilled Requirements
- Informatica PowerCenter / IICS
- Hadoop
- Hive
- UNIX/Linux
- Shell scripting
- SQL
- Spark
- Autosys
- Airflow

Preferred Skills
- Technology->Big Data->Big Data - ALL
- Technology->Data Management - Data Integration->Informatica
- Foundational->Maintenance and Production Support process->Support Process - Transition

📌 Informatica Big Data Support Engineer (Hyderabad)
🏢 Infosys
📍 Hyderabad