Job Title: Store Manager – MINISO

Location: Katpadi , Vellore

Job Type: Full-Time

Role Overview:We are looking for a dynamic and result-oriented Store Manager to lead the MINISO store in Vellore. The ideal candidate will be responsible for driving sales performance, ensuring exceptional customer experience, managing store operations, and leading a high-performing team in line with MINISO brand standards.

- Key Responsibilities:1. Sales & Customer Experience:Drive store sales to achieve and exceed monthly targets.
- Deliver outstanding customer service and ensure a premium in-store experience.
- Monitor customer feedback and resolve escalations effectively.
- Identify opportunities for upselling and cross-selling products.
- 2. Store Operations & Excellence:Oversee daily store operations, ensuring smooth functioning.
- Maintain store hygiene, visual appeal, and VM standards as per MINISO guidelines.
- Ensure accurate billing, cash handling, and daily store reconciliation.
- Implement SOPs and ensure compliance across all processes.
- 3. Team Leadership & People Management:Lead, train, and motivate store staff to achieve performance goals.
- Conduct regular briefings, performance reviews, and on-floor coaching.
- Manage staff scheduling, attendance, and discipline.
- Foster a positive and energetic work environment.
- 4. Inventory & Stock Management:Monitor stock levels, ensure timely replenishment, and minimize stock-outs.
- Maintain inventory accuracy through regular audits and checks.




- Coordinate with warehouse/logistics for stock movement.
- Ensure shrinkage control and loss prevention.
- 5. Visual Merchandising & Promotions:Execute VM guidelines and seasonal campaigns effectively.
- Ensure correct product placement, pricing, and display standards.
- Drive in-store promotions and maximize product visibility.
- 6. Reporting & Compliance:Prepare and share daily, weekly, and monthly sales reports.
- Track KPIs such as conversion, ATV, and footfall.
- Ensure adherence to company policies, audit requirements, and compliance standards.
- Skills & Qualifications:Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Good understanding of retail KPIs and store operations.
- Ability to work in a quick-paced, target-driven environment.
- Problem-solving mindset with a hands-on approach.
- Eligibility Criteria:Education: Bachelor’s Degree (Required)
- Experience:Minimum 3–5 years in retail, with at least 1–2 years as Store Manager/Assistant Store Manager
- Language:Tamil (Preferred)
- English (Required)
- Working Conditions:Shift-based working (including weekends & holidays)
- 9-hour shift with breaks as per company policy
- Weekly off: 4 Per Month
- What We’re Looking For:Someone who owns the store like a business, drives numbers, builds a strong team, and ensures MINISO’s global retail experience is delivered consistently.

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