We're Hiring: Customer Success Executive ( Hyderabad ) Location: Hyderabad Compensation: ₹30,000 – ₹40,000 per month (depending on experience) Experience: 0–3 years FretBox is India's leading Hostel & Campus Residential Management Platform, trusted by universities serving 100,000 students across the country. As we continue expanding in South and onboarding current university partners, we are looking for a Customer Success Executive who is passionate about building relationships, solving problems, and helping customers succeed. What You'll Do: ✅ Be the primary point of contact for assigned universities ✅ Conduct onsite product training sessions for university staff and administrators ✅ Support universities during implementation and day-to-day operations ✅ Build strong relationships with wardens, hostel teams,



and management ✅ Coordinate with our product and support teams to resolve customer issues ✅ Ensure customers derive maximum value from the FretBox platform Who Will Succeed in This Role? ✔ Excellent communication and interpersonal skills ✔ Strong customer-first mindset ✔ Comfortable working onsite at university campuses ✔ Eagerness to learn and grow in a fast-paced startup environment ✔ Ability to take ownership and proactively solve problems ✔ Prior experience in customer support, customer success, training, operations, or relationship management is a plus This role is ideal for someone who enjoys meeting people, helping customers, and creating exceptional user experiences. Send your resume to:

📌 Customer Success Executive (Hyderabad) (Telangana)
🏢 FretBox
📍 Telangana