Objectives of the role • Understanding customer needs and aligning product offerings with their requirements. • Providing technical expertise and guidance to customers throughout the sales process. • Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions. • Collaborating with the sales team to identify and qualify sales opportunities. • Developing and maintaining solid customer relationships to increase customer satisfaction and loyalty. • Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations. Your tasks • Understand our product/service’s technical features, functionalities and benefits. • Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team.



• Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers. • Provide pre-sales support by answering technical inquiries and participating in sales meetings. • Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions. • Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service. • Give active feedback and insights from the market to the product development and marketing team. • Participate in sales meetings, trade shows and industry events to promote our products or services. • Stay updated on industry trends, market dynamics and competitor offerings.

📌 Sales Manager (Karnataka)
🏢 Zepcruit
📍 Karnataka