OCM – Program Communications Lead (S/4HANA Greenfield Implementation) Role: Program Communications Lead – Organizational Change Management (OCM) Responsibilities: Lead end-to-end communication strategy for S/4HANA Greenfield transformation program Define and manage program-wide communication roadmap aligned with program milestones Drive executive communication and leadership messaging across stakeholders Establish communication governance, standards, and templates Ensure consistent and timely communication across all program workstreams Oversee communication channels including newsletters, townhalls, leadership updates Drive stakeholder engagement through targeted communication plans Support cutover and hypercare communication strategy Collaborate closely with Change Lead, Change Partners, and PMO Key Responsibilities: Develop comprehensive communication strategy and plan Design and manage communication calendar across program lifecycle Create executive-level presentations, SteerCo decks, and leadership messaging Oversee development of communication artifacts (emails, newsletters, FAQs) Govern messaging consistency across global regions and teams Track communication effectiveness and engagement metrics Enable communication campaigns aligned with releases and deployments Mentor and guide communication support team members Provide updates to program governance and leadership forums Requirements:



10 years of experience with strong focus on OCM communications Proven experience leading communications for SAP S/4HANA programs Solid storytelling and executive communication skills Experience handling global stakeholder communication Ability to create leadership-ready content (SteerCo, CXO briefings) Experience in large transformation programs Familiarity with change frameworks (ADKAR/Prosci) Strong proficiency in MS Office (PowerPoint, Word) and collaboration tools Project-Specific Requirements: Experience in S/4HANA Greenfield implementation programs Ability to manage communication across multiple releases/waves Experience with structured program governance communication Understanding of integration with training, readiness, and change activities Exposure to digital communication tools and platforms Experience in crisis communication and cutover messaging Account Context: Large-scale SAP S/4HANA Greenfield transformation Multi-country rollout with diverse stakeholders High focus on clear, consistent program communication Executive-level stakeholder engagement and reporting Phased rollout and release-based implementation approach Close collaboration with PMO, Functional, and OCM teams Transition from legacy to S/4HANA environment Emphasis on communication effectiveness and adoption outcomes

📌 SAP OCM Consultant (Maharashtra)
🏢 Tata Consultancy Services
📍 Maharashtra