The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your solid technical skills in Linux and Windows environments and IP networking.

Experience: 8+ Years of Experience
Notice Period: Immediate to 30 Days

Responsibilities
Manage and maintain

routers, switches, firewalls, and access points

across the enterprise network.
Perform

backup and restoration of network devices

to ensure business continuity.
Monitor network devices using

ManageEngine OpManager

and other tools like Nagios or SolarWinds.
Allocate and manage

bandwidth (B/W)

across network segments.
Assist in

network or security hardware/software refresh , including setup and configuration.
Manage

firewall operations

(15 firewalls) and ensure security compliance.
Oversee

proxy management

for Blue Coat Proxy until decommission.
Maintain and monitor





Cisco Routers, Cisco Switches and Cisco Access Points
Apply

patching using ManageEngine Patch Manager Plus

for network devices.
Utilize

ITSM tools

such as

BMC Helix

or

ServiceNow

for incident, change, and problem management.
Respond promptly to

high-priority incidents and outages , ensuring quick resolution and minimal downtime.
Participate in

Change Management

and

Problem Management

processes for network updates and recurring issues.
Maintain detailed documentation for configurations, procedures, and incident resolutions.
Knowledge management – Creation/Modification of SOP/KBs
Work in a

24x7 service window

with rotational shifts.

Technical Requirements:
Networking Devices:

Cisco Routers, Switches, Access Points, SD WAN
Security: Cisco Identity Services Engine (ISE) administration, including policy profiling and posturing experience)

Firewall policies, access control, complian

📌 Lead Network Engineer (Mumbai)
🏢 HCLTech
📍 Mumbai