02 Sep
|
Auto Real Recruitment Services
|
Goa
02 Sep
Auto Real Recruitment Services
Goa
We are looking for a dedicated Customer Relationship Executive to join our team in Goa. This position is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will play a vital role in building and maintaining strong relationships with our customers.
Key Responsibilities:
- Client Interaction: Engage with customers through phone calls, emails, and in-person meetings to understand their needs and provide solutions.
- Issue Resolution: Address customer complaints and queries promptly, ensuring their concerns are managed effectively to enhance satisfaction.
- Feedback Collection: Gather customer feedback on products and services to help improve overall customer experience and report insights to the team.
- Relationship Management: Develop and maintain solid relationships with clients to foster loyalty and encourage repeat business.
- Documentation: Maintain accurate records of customer interactions and transactions to track engagement and follow up as necessary.
Required Skills and Expectations:
The ideal candidate should have excellent communication skills and a friendly demeanor to engage effectively with customers. A proactive attitude towards problem-solving is essential, along with the ability to work independently and as part of a team. Basic computer skills and proficiency in using common software applications are required. Dependability and a willingness to learn are key attributes for success in this role. The candidate should be comfortable working from the office in Goa.
- Experience
0 - 2 Years
- No. of Openings
2
- Education
12th Pass
- Role
Customer Relationship Executive
- Industry Type
Automobile / Auto Ancillaries
- Gender
[ Male / Female ]
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Benefits include
PF, ESI
📌 Interview For Customer Relationship Executive || 12th Pass - Freshers (Goa)
🏢 Auto Real Recruitment Services
📍 Goa